Job profile

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive

About the role

We are looking for an enthusiastic, reliable and committed individual to join our Benefits Team, to undertake a Benefits apprenticeship and learn how to administer Housing Benefit, Council Tax Reduction and Discretionary Housing Payment applications.

This a Level 4 Apprenticeship provided through the Institute of Revenues, Rating and Valuation that will give you an in depth understanding of this area of the Public Sector, giving you a great kickstart to your career if this is an area of interest for you.

We are a small team that work closely together but also alongside the Housing, Homelessness and Council tax teams to make sure we are providing the best support to members of our community who come to us for help in meeting their rent and council tax costs.

About you

We are looking for someone who can demonstrate the following:

• Interest in Local Government and helping residents of Rugby
• Strong Customer Service skills
• Good standard of education, including Maths and English GCSE grade C/4 or above
• Practical experience of ICT systems including working knowledge of IT programs i.e. MS office particularly Outlook, Word and Excel
• Good written and oral communication skills e.g. ability to speak with a range of people from all walks of life
• Ability to work effectively as part of a team, use personal initiative and take responsibility for individual tasks
• Ability to work under pressure in a performance managed environment

Important Note - Please see the attached Job Profile for more detail on the role. Please ensure that your application reflects your interest in this specific position, and how you fulfil the Essential criteria.

Benefits

• 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
• Generous Local Government Pension Scheme
• Flexi time scheme
• Annual leave purchase scheme
• Structured Induction Program
• Learning and Development opportunities including Future Leaders programmes
• Payment of a professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more

For an informal discussion about this role, please call Zoe Chapman, our Benefits Team Leader on 01788 533486 or Daniel Khan, our Housing Advice and Benefits Team Manager on 01788 533445.

Our method of application is online by following the link.  If you are unable to apply on-line please contact 01788 533564, or e-mail:  recruitment@rugby.gov.uk for further assistance

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Information for Job Applicants
Corporate Values  
Job Profile 
Additional Benefits
Further information on careers in Local Government

Interview Date: 22 January 2025

Please note the online recruitment process will be unavailable due to scheduled maintenance on a Sunday between 10am and 11am.

We recommend that you save your application regularly to avoid losing information.