Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
About the role
We're looking for a dedicated Benefits Officer to join our team. In this vital role, you'll be on the front line, helping residents in our community navigate the benefits system and access the financial support they need.
This isn't just about processing forms—it's about compassion, accuracy, and problem-solving. You'll be using your skills to guide people through challenging times, ensuring they receive the correct support and helping to build a stronger, fairer community for everyone.
What you'll do:
About you
Alongside your experience of processing Housing Benefit, Council Tax Reduction claims and Discretionary Housing Payment applications and knowledge in this area, ideally you will have experience of working with Civica OpenRevenues and Workflow systems, but this is not essential as training can be provided.
You’ll also need -
Benefits
For an informal discussion about this role, please call Zoe Chapman, our Benefits Team Leader on 01788 533486.
Job Profile link
Interview Date: 21 October 2025
Apply now or see more about our Careers here - Careers - Rugby Borough Council including our Corporate Values, Employee Benefits and Hints and Tips for a great application.
Our method of application is online by following the link. If you are unable to apply on-line please contact 01788 533564, or e-mail: recruitment@rugby.gov.uk for further assistance.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Please note the online recruitment process will be unavailable due to scheduled maintenance on a Sunday between 10am and 11am.
We recommend that you save your application regularly to avoid losing information.
Join the financial services team as one of our Payments Officers and champion excellent management of financial resources, promoting efficiency, high performance, probity, and outstanding value for money services.
You will be processing invoices, raising purchase orders, answering supplier enquiries and undertaking payment runs, as well as responding to enquiries from internal and external customers with a high standards of customer service.
Administration and record keeping functions and the processing of incoming cash and cheques also form part of this role.
Demonstrable numeracy, literacy and computer skills are essential to this role, alongside attention to detail and accurate performance of tasks and record keeping. You will also need to demonstrate effective communication skills, the ability to work efficiently and to a high standard.
Good IT skills with experience of Microsoft Office products are required - you will ideally have previous experience of carrying out Accounts Payable tasks, and experience of using Unit 4 Business World / Agresso is also desirable although in house training can be provided.
You will need to have a flexible approach to prioritising daily tasks and the ability to work as part of a team. The successful candidate will be well organised with the ability to prioritise workloads when faced with conflicting demands.
This is a fantastic opportunity for someone to join a team that works in a supportive and collaborative environment.
For an informal discussion about this role, please contact Jean Stevenson, our Technical Accountant -01788 533449 / jean.stevenson@rugby.gov.uk
Interview Date: 14 October 2025
This is an exciting opportunity to work with the team at the Benn Hall in preparing the building for their many varied events. The Benn Hall is Rugby's premier entertainment venue! Theatre, Music & Comedy Events all year round and available for hire for any type of private event or function. We're constantly innovating our offerings and desirability as a social hub and destination venue in the heart of the town.
As our Casual Hall Attendant you will be a key holder for the building, responsible at times for the opening and closing of the building.
The role will involve lifting and moving heavy objects, undertaking general maintenance duties within the building and assisting the cleaning team.
Previous experience in caretaking or similar a position would be desirable.
Please note, this is a casual role and will involve unsociable working hours such as weekends, early mornings, evenings and bank holidays, with a degree of flexibility required for availability.
For an informal discussion about this role, please call the Benn Hall team on 01788 533719.
This is an exciting opportunity to work within the Benn Hall as part of the bar staff team. The Benn Hall is Rugby's premier entertainment venue! Theatre, Music & Comedy Events all year round and available for hire for any type of private event or function. We're constantly innovating our offerings and desirability as a social hub and destination venue in the heart of the town.
You’ll be doing a wide range of tasks including –
Previous experience in bar and catering or a customer facing role would be desirable.
For an informal discussion about this role, please call a member of the Benn Hall team on 01788 533719.
Interview Date: 13 October 2025
Working as part of a team, you will be supporting customers to find solutions for their housing issues and will do this by providing housing and financial advice and support, liaising with landlords and developing personalised housing plans for customers with a firm focus on the prevention of homelessness.
Key activities include -
You’ll be an experienced Homelessness Prevention Officers with at least 2 years' experience of working in Homelessness Prevention / Relief within a local authority.
You will have the experience and skillset to make enquiries and homelessness decisions, in accordance with the Homeless Reduction Act,2017.
For an informal discussion about this role, please call Elaine Howard, our Team Supervisor (Homelessness and Prevention) on 01788 533468
Interview Date: 9 October 2025
Our Housing Advice and Enabling Team support customers to find solutions for their housing issues by providing housing and financial advice and support, liaising with landlords and developing personalised housing plans with a firm focus on the prevention of homelessness.
As a Trainee Homelessness and Prevention Officer you’ll be developing over a 24-month period to become a Homelessness Prevention officer. You’ll be gaining key knowledge on homelessness legislation and the delivering of the service, with a combination of internal, external and on the job training.
While training you’ll be supporting the team in their key activities of –
You’ll have an interest in working with members of the community to prevent and reduce homelessness, with an understanding of the issues facing customers in the current housing climate.
An enthusiasm and drive to learn new things will be key as you’ll be constantly training, developing your knowledge, learning new things and gaining new experiences. This role could be great for a recent graduate or a career-changer alike.
You’ll need a good understanding of the importance of confidentiality, safe practice, safeguarding, anti-discriminatory practice and equal opportunity alongside experience of providing a high standard of customer service to clients who demonstrate a range of challenging behaviours.
Please see the linked / attached job profile for full details of the role, the Essential Criteria and the Training Plan.
Interview Date: 8 October 2025
Rugby has impressive development and regeneration opportunities which will help create high-quality jobs and ensure economic prosperity. We are committed to delivering on our economic development aims and ambitions as identified in the emerging Rugby Borough Economic Strategy.
Are you Interested in shaping the economic future of one of the fastest growing towns in the Midlands? We are looking to recruit an exceptional and dynamic team of economic development professionals to assist with our growth and regeneration agenda.
You will be working as part of a dedicated team to engage and work in partnership with a range of organisations to ensure that we have the best possible business support and inward investment offer, complimented by a skills infrastructure to nurture and develop our businesses and their workforce. We want to attract high quality jobs to Rugby ensuring that our residents have the skills to take advantage of these opportunities.
In this role you’ll position and promote Rugby Borough as a great place to do business, visit and live, supporting the Borough’s economic development aspirations and the regeneration of Rugby Town Centre.
To achieve this, you’ll be –
To be successful in this role you’ll need experience working in Economic Development, Business Support, Inward Investment or a related field and be able to demonstrate an understanding of place promotion and what is required to attract new investment into an area. You’ll also need good strategic and political awareness, with the ability to work positively and constructively with internal and external stakeholders
Please see the linked Job Profile for a more detailed overview.
For an informal discussion about this role and further information on the benefits that Rugby Borough Council offers as an employer, please contact Matt Fletcher, our Economic Development Manager using matthew.fletcher@rugby.gov.uk or on 07989 470 998.
Interview Date: 17 October 2025
This is a great role for someone who loves working with the wider community and a diverse range of people to help them get the best from their living environment, supporting the delivery of our ambitious housing retrofit programmes under the Warm Homes: Social Housing Fund Wave 3 project.
As our Retrofit and Engagement Coordinator, you’ll be directly engaging with residents, both Council tenants and private homeowners / renters, building strong relationships with them and ensuring they’re informed about upcoming and ongoing retrofit projects.
You’ll also be liaising with Council staff, external surveyors, contractors, agencies, and residents to deliver high quality customer care and resident engagement during and after housing retrofit projects, keeping residents updated with appointment dates and addressing any concerns they may have throughout the retrofit process.
This is a two-year fixed term contract offering the opportunity to work at the forefront of sustainable housing development.
Key Responsibilities:
This role suits someone with good face to face communication, relationship building and persuasion skills who has experience of working with a diverse range of people to help improve things for them. You could have gained this experience working in the charity sector, social housing, or something similar.
Some knowledge of construction would be beneficial or an aptitude for it to help you be able to explain plans and projects to the relevant community members - we can help you develop knowledge specific to our retrofitting project.
A good level of administrative ability is also needed alongside organisational and creative skills.
This is a unique opportunity to join a forward-thinking team at a council committed to innovation, climate action, and partnership-led transformation -apply today to help us shape a greener future for Rugby.
Please note that previous applicants need not apply.
For an informal discussion about this role, please call Elaine Allso, our Project Manager on 01788 533786.
Interview Date: 10 October 2025
A vacancy has arisen within the Property Services Team for a Property Repairs Multi Trade – Carpenter / Plumber. Suitable applicants will be able to demonstrate their skills along with knowledge and experience across a variety of building trades at a professional level.
The successful candidate will be able to work easily as a part of a team and using their own initiative when required. Being polite, courteous and presentable is essential to ensure the customer is delighted with the service provided.
You should be able to work to a very high standard and at an acceptable pace to ensure the customer receives the quality service they expect from our team. A strong focus on health and safety must always be maintained.
The Property Services Team carries out works under the following trades and the ideal candidate will be proficient in at least several of these:
The working week consists of 37hrs (Monday – Friday) with flexibility to work overtime to meet specific demands. Regular working in adverse conditions could be required with the role.
Basic IT skills will be required for this role although in house training will be provided.
Applicants are required to provide their own basic tools for this position and a full valid UK driving license is essential.
Interview Date: 29 September 2025